Privacy Policy
Our Commitment to Privacy
Chicken Road 2 values the trust our users place in us. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you use our platform. We operate in accordance with Canadian data protection principles to ensure that your personal information is handled with the highest level of integrity and security.
Information We Collect
We collect several types of data to provide and improve our service to you.
Identity and Contact Data
This may include information such as your name, date of birth (to verify age eligibility of 18+), and email address provided during account registration or support inquiries.
Technical and Usage Data
We automatically collect data about how you access and use our services. This includes your Internet Protocol (IP) address, browser type, device information, operating system, and details regarding your interaction with our gaming content.
Transaction and Communication Data
If applicable, we maintain records of transactions performed on the platform and logs of your communications with our customer support team to ensure quality of service and dispute resolution.
Legal Bases for Processing
We process your data under the following legal frameworks:
Contractual Necessity: To fulfill our obligations to you as a user.
Legitimate Interests: To improve our services, maintain security, and prevent fraud.
Legal Obligation: To comply with Canadian laws and regulatory requirements.
Consent: Where you have provided explicit permission for specific activities like marketing.
How Your Data is Utilized
Chicken Road 2 uses collected data for various purposes:
To maintain and provide our service.
To notify you about changes to our platform.
To provide customer support and handle technical issues.
To monitor the usage of the platform for security purposes.
To detect, prevent, and address fraudulent or illegal activities.
Data Retention and Security
We retain your personal information only for as long as is necessary for the purposes set out in this policy. We apply industry-standard security measures, including encryption and secure server protocols, to protect your data. However, please note that no method of transmission over the internet is 100% secure, and while we strive for maximum protection, we cannot provide an absolute guarantee.
Data Sharing and International Transfers
We do not sell your personal data. We may share information with trusted service providers (processors) who assist us in operating our platform, such as hosting services or analytics providers. These partners are contractually obligated to protect your data. If data is transferred outside of Canada, we ensure appropriate safeguards are in place to maintain the level of protection required by Canadian law.
Your Rights and Access
As a user, you have specific rights regarding your personal information:
The right to access the data we hold about you.
The right to request the correction of inaccurate information.
The right to request the deletion of your data, subject to legal retention requirements.
The right to object to or restrict certain processing activities.
Contact Information
For any privacy-related requests or questions, please contact our data protection officer at:
Email: chickenroad2_support@gmail.com